- Ref.: ECA/2019/17
- Type of position: Official
- Category and Grade: AST3/AST9
- Publication date: 2019/05/08
- Deadline: 2019/05/29
ECA/2019/17 - IT Infrastructure Officer
WHO WE ARE
The European Court of Auditors is the European Union (EU) institution established by the Treaty to audit EU finances. As the EU’s external auditor, it helps to improve EU financial management and acts as an independent guardian of citizens’ financial interests.
Within the Secretariat General of the Court, the mission of the Directorate of Information, Workplace and Innovation (SG2) is to enable the Court of Auditors to reach its strategical objectives by making effective and efficient use of information and by facilitating an optimal workplace, optimising the use of the technologies and the facilities management.
The principles of partnership with the users of the Court and the promotion of innovation, both at business and technological levels, are fundamental values of our Directorate.
WHAT WE ARE OFFERING
Under the authority of the Director of Information, Workplace and Innovation, the IT Infrastructure Officer will have to implement and manage projects and IT services in accordance with the IT plan of the Court.
In particular, the successful candidate will join the Infrastructure team and will contribute to the accomplishment of the mission of the Directorate in regards to IT Infrastructure and Operations management.
This entails to:
- Coordinate and manage the implementation of initiatives and measures envisaged in the IT Plan of the ECA;
- Control the work of external contractors working on areas and projects related to IT Infrastructure and Operations management.
- Handle incidents, requests and changes in the area of IT Infrastructure and Operations.
- Provide support and assistance to other members of the Directorate and to the business in demands and initiatives related to IT Infrastructure and Operations.
- Propose ideas and innovative solutions aimed at enhancing the IT services delivered to the ECA.
The candidate will have the opportunity to work in a dynamic working environment at the forefront of technology.
WHAT WE ARE LOOKING FOR
This vacancy notice is open to applicants who, on the deadline for application, meet the eligibility conditions set out in the Staff Regulations of Officials of the European Union (hereinafter the Staff Regulations) and will have:
In accordance with Article 5 of the Staff Regulations:
- a level of post-secondary education attested by a diploma, or
- a level of secondary education attested by a diploma giving access to post-secondary education, and appropriate professional experience of at least three years, or
- where justified in the interests of the service, professional training or professional experience of an equivalent level.
2. Professional experience and skills
- Candidates with relevant training and working experience in the field of IT and/or telecommunications and with a consistent background on IT infrastructure and operations management.
- Experience in management of IT services, projects, external resources and contracts is highly desirable.
- Knowledge and experience in the technologies currently used in the ECA will be an advantage: VMware, Netapp, Active Directory, Windows client and server, SharePoint, Exchange, Citrix, Monitoring tools, etc.
- Knowledge and experience in IT Cloud services is a highly valuable asset.
- The ideal candidate should have good analytical and conceptual skills, sound skills in verbal and written communication, be open minded, like to work as a team-player and have a strong sense of service orientation for the satisfaction of users. Pro-active attitude is also expected from the candidate.
3. Knowledge of languages
- thorough knowledge of one official language of the European Union;
- satisfactory knowledge of at least one other official European Union language;
- due to the nature of the duties to be carried out, a good knowledge of English or French is required. Knowledge of both is desirable.
To assess your foreign language skills, see:
Deadline for applications is midday on 29 May 2019 (Luxembourg time).
Applications must be drafted in English or French and submitted only via the online form provided for the vacancy advertised.
Applications must be accompanied by the following documents:
- a letter of motivation;
- an up-to-date CV which must be in the "Europass" format; (see: http://europass.cedefop.europa.eu/);
- for officials working outside of the ECA: in addition to the two above-mentioned elements, a document confirming your function group, grade and status as an official must be provided.
Please note that only the information provided in your CV and motivation letter will be taken into account in evaluating your application.
Applications failing to adhere strictly to these instructions will be rejected.
The Court has decided to launch this recruitment procedure for an IT Project/Service manager on the basis of Article 29.1 (a), (b) and (c) of the Staff Regulations, including the transfer of officials from other institutions. This vacancy notice is also open to “assistants in transition”.
Therefore, this vacancy notice is open ONLY to officials of the European Court of Auditors, officials of other EU institutions or EPSO competitions laureates.
In line with the Court’s equal opportunities policy and Article 1d of the Staff Regulations, the Court embraces diversity and promotes equal opportunities. The Court accepts applications without discrimination on any grounds and takes steps to ensure that recruitment is evenly balanced between men and women, as required by Article 23 of the Charter of Fundamental Rights of the European Union. The Court also takes measures to reconcile working life with family life.
The Court is committed to ensuring that candidates' personal data are processed as required by Appointing Authority Decision No 77-2006 implementing Regulation (EU) No 2018/1725 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data in the context of human resources policies.
For more information, see the specific privacy statement for employment vacancies which is available at the following address: https://www.eca.europa.eu/Lists/ECADocuments/Specific_Privacy_Statement_vacancies/Specific_Privacy_Statement_vacancies_EN.PDF
If a vacancy notice or call for expression of interest provides for a reserve list to be established, the reserve list containing the names of successful candidates will be published on the ECA website (Intranet/Internet). The list will remain on our website until it is no longer valid. Please note you have the right to request that we omit your name from the published reserve list. You may do this by sending an email to ECAemail@example.com.
REQUESTS FOR RECONSIDERATION — COMPLAINTS AND APPEALS — COMPLAINTS TO THE EUROPEAN OMBUDSMAN
If, at any stage in the selection procedure, you believe that a decision adversely affects you, the following options are available:
I. Request for the Pre-selection Board’s decisions to be reconsidered
You may submit a written reasoned request for the Board’s decision to be reconsidered. Such a request must be submitted to the following address within 10 days of notification of the decision: ECA-Recours@eca.europa.eu.
Pursuant to Article 90(2) of the Staff Regulations, you may submit a complaint against the Court’s Decision to reject your application within three months of being notified thereof, to the following address:
European Court of Auditors
12, rue Alcide De Gasperi
III. Judicial appeal
Pursuant to Article 91 of the Staff Regulations, if your complaint is rejected and this decision affects you adversely, you may then file an appeal with the European Court of Justice. Such appeals must be filed by a lawyer within three months of notification of the decision to reject the complaint.
IV. Complaints to the European Ombudsman
If you believe that the handling of your application has involved maladministration by the European Court of Auditors, you may submit a complaint to the European Ombudsman, having first contacted the Court with the aim of settling the dispute. You must submit your complaint in writing within two years of discovering the relevant facts. An electronic complaints form is available on the European Ombudsman’s website. Complaining to the European Ombudsman will not suspend the above-mentioned appeal deadlines.