ECA/2024/22 Digital Workplace Specialist (1 post) - SG2

WHO WE ARE

The European Court of Auditors (ECA) was established in 1975 as the European Union’s external auditor. One of the EU’s seven institutions, it is based in Luxembourg and employs around 1000 audit, support and administrative staff of all EU nationalities.

The ECA operates as a collegiate body of 27 Members, one from each EU member state. Our auditors check that the EU keeps good accounts and correctly applies its financial rules, and that its policies and programmes achieve their intended objectives and deliver value for money.

Through our work, we can make a difference by helping the EU to make a better use of its money. We contribute to improving the EU’s financial management and promote accountability and transparency. We warn of risks, provide assurance, indicate shortcomings and successes and offer guidance to EU policymakers and legislators. We present our observations and recommendations to the European Parliament, the Council of the EU, and national governments and parliaments, as well as the general public.

We are a modern and dynamic organisation striving for and promoting excellence, professionalism, transparency and integrity. We define ourselves as a diverse, flexible and equitable institution, which offers every individual the opportunity to maximise their talent. Through our individual and collective involvement in the ECA’s activities and our ambitious training programme, our aim is to make the ECA an intellectually stimulating workplace, and a learning-based organisation that relies on institutional knowledge and motivated and well-trained people to serve the EU and its citizens.

We are an EU institution on a human scale: this facilitates integration, allows for easier interaction, and encourages teamwork. We offer flexible working hours and teleworking, including from outside the place of residence. We value diversity and inclusion, promote equal opportunities, and ensure a respectful working environment based on open communication, dialogue, and mutual trust. Staff engagement, well-being and greening are important pillars of our internal policies.

As part of the Secretariat-General of the ECA, the Directorate of Information, Workplace and Innovation (DIWI) enables the ECA to achieve its strategic objectives by playing a central role in the proper functioning and development of the institution. DIWI contributes to the ECA’s digital transformation and the modernisation of its physical workplace by implementing a dynamic vision of the future of work based on connecting people and places and facilitating knowledge management. DIWI helps ECA adapting to the new hybrid reality, using new technologies to modernise the audit and non-audit parts of the organisation, simplify procedures and increase productivity. DIWI also aims to ensure a sustainable workplace, with a collaborative, wellness-oriented, safe and environmentally friendly work environment for all staff.

WHAT WE ARE OFFERING

This vacancy notice is being issued on the basis of Article 29(1)(a), (b) and (c) of the Staff Regulations of Officials of the European Union. 

The advertised position is therefore open ONLY to AD officials of the European Court of Auditors, AD officials of other EU institutions and successful candidates in an EU AD competition[1].

We are seeking to recruit one Digital Workplace Specialist to work in a dynamic environment, dealing with forefront technologies and innovative working methods.

The successful candidate will will take in charge  the development and maintenance of digital solutions and services in accordance with the IT plan of the ECA. This entails:     

·         The identification and review of key business processes in order to adapt them to the digital world;

·         The analysis of business needs, governance policies and business procedures, playing a bridging role between technology and business at ECA;

·         The design and implementation of digital solutions and services that will transform the way the ECA staff work, managing their whole life cycle: analysis, proposal, design, cost estimation, identification and acquisition of required resources, scheduling activities, follow-up of implementation, change management and support;

·         Being a key player in the elaboration and adoption of modern IT methods and technologies, including innovative Digital workplace services (M365, SharePoint…), Artificial Intelligence and other emerging technologies.

[1]     Organised by EPSO or by one of the EU institutions.

WHAT WE ARE LOOKING FOR

The advertised position is open to applicants who, on the deadline for applications, meet the eligibility criteria set out in the Staff Regulations, as well as the following criteria:

1.           Knowledge of languages

English and French are the ECA’s official working languages. For this position, a sound knowledge of English (minimum level C1 in understanding, speaking and writing) is required. 

Please indicate in your CV the language level according to the following assessment model:
https://europa.eu/europass/en/common-european-framework-reference

2.         Experience and skills

During selection, applicants will need to demonstrate:        

·       good analytical and conceptual skills and a sound ability to communicate effectively with stakeholders;

·       strong team player spirit with a robust sense of service orientation and user satisfaction;

·       capacity to cooperate with project sponsors and stakeholders to identify new business needs and to manage the evolution of digital services;

·       professional experience in IT projects and services related to the analysis of business needs and processes;

·       professional experience in prototyping, developing, deploying/integrating, operating, monitoring performance or supporting infrastructures, technologies and solutions in projects related to the digital workplace.

3.         Assets

In addition to the above, proven knowledge or experience in any of the following skills will be considered an asset:

·      Practical and sound experience of the Microsoft M365 platform and solutions

• • Knowledge on Teams, Forms, OneDrive, SharePoint;
  • Setting up and roll out of the solutions; 
  • Policy management and configuration;
  • Information protection (sensitivity labels …);
  • Capacity to design and deliver business-oriented solution to users.

·      Practical experience in IAM/User Management

• • Active Directory/ADFS: user, group management;
  • EntraID; conditional access policies (CAPs) management to secure M365 service and federated solutions;
  • Capacity to collaborate with ITOps and ITSec to improve CAPs.

·      Practical experience in system provisioning and maintenance

• • Automation of infrastructure provisioning, configuration and management;
  • Repeatable/Coded infrastructure; 
  • Infrastructure monitoring (logs, dashboards, alerting systems…).

·      Practical experience in one or more of the following technologies currently used at ECA: Microsoft SharePoint 2019+, Microsoft .NET Core + C#, Azure DevOps, Git/Github, Microsoft SQL Server, PowerShell, PowerShell DSC, Microsoft EntraID, Microsoft SCCM, Linux, Kubernetes/Docker.

·      Knowledge of the French language.

APPLICATIONS

The deadline for applications is 12:00 (midday) Luxembourg time on 13 December 2024.

Applications must be submitted only via the online form provided for the advertised position and must comprise the following documents in English or French:

-       a cover letter;

-       an up-to-date CV, preferably in the Europass format (see https://europa.eu/europass/);

-      (only for EU officials not at the ECA) a document confirming your function group, grade and status as an official.

Successful candidates in an EU AD open competition must quote the relevant reference number in their CV or cover letter.

Any application received after the deadline or which is not submitted using the online form will be rejected.

The selection committee will evaluate applications solely on the basis of the information given in these documents. It may ask candidates to provide supporting evidence for statements made in their applications. If applicants fail to provide such evidence when it is requested, their applications will be rejected.

To ensure that your application is completed on time, we strongly advise you not to wait until the last few hours to apply. Experience has shown that the system may become overloaded as the deadline approaches.

RECRUITMENT POLICY

In line with ECA’s Diversity and Inclusion policy and Article 1d of the Staff Regulations, the ECA embraces diversity and promotes equal opportunities. We accept applications without discrimination on any grounds, and we take steps to ensure that recruitment is evenly balanced between women and men, as required by Article 23 of the Charter of Fundamental Rights of the European Union. We also take measures to reconcile working life with family life.

If you require any special arrangements for a specific handicap or disability in order to take part in this selection procedure, please send an email in good time to ECA-Selection@eca.europa.eu.

DATA PROTECTION

The ECA is committed to ensuring that applicants' personal data are processed in compliance with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018, on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC.

For more information, see our specific privacy statement on recruitment at the following address: https://www.eca.europa.eu/Lists/ECADocuments/Specific_Privacy_Statement_vacancies/Specific_Privacy_Statement_vacancies_EN.PDF