ECA/2024/18 IT Operations Engineer (1 post)

WHO WE ARE

The European Court of Auditors (ECA) is the European Union’s external auditor. Established in 1975, the ECA is one of the EU’s seven institutions. We are based in Luxembourg and employ around 1000 audit, support and administrative staff of all EU nationalities.

The ECA operates as a collegiate body of 27 Members, one from each EU member state. Our auditors check that the EU keeps good accounts and correctly applies its financial rules, and that its policies and programmes achieve their intended objectives and deliver value for money.

Through our work, we can make a difference by helping the EU to make a better use of its money. We contribute to improving the EU’s financial management and promote accountability and transparency. We warn of risks, provide assurance, indicate shortcomings and successes and offer guidance to EU policymakers and legislators. We present our observations and recommendations to the European Parliament, the Council of the EU, and national governments and parliaments, as well as the general public.

We are a modern and dynamic organisation striving for and promoting excellence, professionalism, transparency and integrity. We define ourselves as a diverse, flexible and equitable institution, which offers every individual the opportunity to maximise their talent. Through our individual and collective involvement in the ECA’s activities and our ambitious training programme, our aim is to make the ECA an intellectually stimulating workplace, and a learning-based organisation that relies on institutional knowledge and motivated and well-trained people to serve the EU and its citizens.

We are an EU institution on a human scale: this facilitates integration, allows for easier interaction, and encourages teamwork. We offer flexible working hours and teleworking, including from outside the place of residence. We value diversity and inclusion, promote equal opportunities, and ensure a respectful working environment based on open communication, dialogue, and mutual trust. Staff engagement, well-being and greening are important pillars of our internal policies.

As part of the Secretariat-General of the ECA, the Directorate of Information, Workplace and Innovation (DIWI) enables the ECA to achieve its strategic objectives by playing a central role in the proper functioning and development of the institution. DIWI contributes to the ECA’s digital transformation and the modernisation of its physical workplace by implementing a dynamic vision of the future of work based on connecting people and places and facilitating knowledge management. DIWI helps ECA adapting to the new hybrid reality, using new technologies to modernise the audit and non-audit parts of the organisation, simplify procedures and increase productivity. DIWI also aims to ensure a sustainable workplace, with a collaborative, wellness-oriented, safe and environmentally friendly work environment for all staff.

WHAT WE ARE OFFERING

This vacancy notice is being issued on the basis of Article 29(1)(a), (b) and (c) of the Staff Regulations of Officials of the European Union. 

The advertised position is therefore open ONLY to AD officials of the European Court of Auditors, AD officials of other EU institutions and successful candidates in an EU AD competition[1].

We are seeking to recruit one IT Operations Engineer to work in a dynamic working environment at the forefront of technology.

The successful candidate will be a key player of the IT Operations team and will work closely with the Cybersecurity and Digital Workplace teams to drive and implement the evolution of ECA’s IT infrastructure towards a Zero Trust security model and the transition towards cloud-based services. This entails:

-        be a key player in the design of the security architecture of the IT infrastructure of ECA, with special focus on its alignment with the zero trust security principles;

-        take part on/lead the evolution roadmap of the different ECA’s IT infrastructure technologies and domains, in particular in the aspects related to IT security and cloud adoption;

-        draft technical specifications and procedures in relation to the security architecture and operation of the IT infrastructure of ECA;

-        manage projects and requests for change in the area of IT operations and cybersecurity, with a strong involvement at technical level;

-        manage and be directly involved in the day-to-day operation of the IT infrastructure by overseeing its performance and coordinating the handling of incidents;

-        supervise and work together with the team of IT professionals that are in charge of the different IT infrastructure domains;

-        provide support and assistance to other members of the Directorate and to the business in new demands and initiatives;

-        identify and implement innovations in order to improve the Court IT workplace while keeping the expected level of security.

[1]     Organised by EPSO or by one of the EU institutions.

WHAT WE ARE LOOKING FOR

The advertised position is open to applicants who, on the deadline for applications, meet the eligibility criteria set out in the Staff Regulations, as well as the following criteria:

1.           Knowledge of languages

English and French are the ECA’s official working languages. For this position, a sound knowledge of English (minimum level C1 in understanding, speaking and writing) is required.

Please indicate in your CV the language level according to the following assessment model:
https://europa.eu/europass/en/common-european-framework-reference

2.         Experience and skills

During selection, applicants will need to demonstrate:

-          good analytical and conceptual skills and sound skills in verbal and written communication;

-          strong team player spirit with a robust sense of service orientation and user satisfaction;

-          relevant training and working experience in the field of IT and/or telecommunications and with a consistent background on the security of IT infrastructure;

-          experience in the architecture and management of IT infrastructure related services, projects, external resources and contracts.

3.        Assets

Proven knowledge or experience in any of the following skills will be considered an asset:

-          knowledge and experience in the security architecture and management of IT Cloud services;

-          knowledge and hands-on experience in the technologies currently used in the ECA: Microsoft (Active Directory/Azure AD; Exchange; Microsoft 365; Windows Server: MS SQL Server; Sharepoint); VMware, Netapp/CommVault, Citrix, CISCO (switching, routing, WIFI networks), Linux, Oracle RDBMS;

-          knowledge of the French language.

APPLICATIONS

The deadline for applications is 12:00 (midday) CEST on 6 September 2024.

Applications must be submitted only via the online form provided for the advertised position and must comprise the following documents in English or French:

-       a cover letter;

-       an up-to-date CV, preferably in the Europass format (see https://europa.eu/europass/);

-      (only for EU officials not at the ECA) a document confirming your function group, grade and status as an official.

Successful candidates in an EU AD open competition must quote the relevant reference number in their CV or cover letter.

Any application received after the deadline or which is not submitted using the online form will be rejected.

The selection committee will evaluate applications solely on the basis of the information given in these documents. It may ask candidates to provide supporting evidence for statements made in their applications. If applicants fail to provide such evidence when it is requested, their applications will be rejected.

To ensure that your application is completed on time, we strongly advise you not to wait until the last few hours to apply. Experience has shown that the system may become overloaded as the deadline approaches.

RECRUITMENT POLICY

In line with ECA’s Diversity and Inclusion policy and Article 1d of the Staff Regulations, the ECA embraces diversity and promotes equal opportunities. We accept applications without discrimination on any grounds, and we take steps to ensure that recruitment is evenly balanced between women and men, as required by Article 23 of the Charter of Fundamental Rights of the European Union. We also take measures to reconcile working life with family life.

If you require any special arrangements for a specific handicap or disability in order to take part in this selection procedure, please send an email in good time to ECA-Selection@eca.europa.eu.

DATA PROTECTION

The ECA is committed to ensuring that applicants' personal data are processed in compliance with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018, on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC.

For more information, see our specific privacy statement on recruitment at the following address: https://www.eca.europa.eu/Lists/ECADocuments/Specific_Privacy_Statement_vacancies/Specific_Privacy_Statement_vacancies_EN.PDF